How is my personal data protected?

How we handle your data under GDPR.

Minoa Routes processes your personal data in compliance with the EU General Data Protection Regulation (GDPR) 2016/679 and applicable Greek data protection law.

What data do we collect?

  • Name, email address, and phone number — required to complete a booking or request
  • Flight or vessel details — used to coordinate pick-up times
  • Payment data — processed entirely by Viva.com; we do not store card numbers
  • Booking history — retained for 5 years as required by Greek tax law

Who can access your data?

Your data is used only to provide your requested service. It is shared only with our payment processor (Viva.com), messaging provider (WhatsApp Business API), and email provider (Resend) — strictly as needed to complete your booking.

We do not sell or share your data with third parties for marketing purposes.

Was this article helpful?

← Back to Privacy & Legal

Still need help? Contact us

Updated March 2026