This is a plain-language summary. The full legally binding document is at minoaroutes.gr/terms.
Key points
- A booking is final only once confirmed in writing and payment (or deposit) is received
- Free cancellation up to 24 hours before the scheduled service
- No-shows and cancellations within 24 hours are non-refundable
- The vehicle price is fixed and covers the agreed route only — no meter, no per-person charge
- The company may refuse service if safety rules are violated
- Personal luggage and valuables are the customer's responsibility
- Disputes are governed by Greek law and the courts of Heraklion
Links
- Full Terms & Conditions: minoaroutes.gr/terms
- Privacy Policy: minoaroutes.gr/privacy
- Booking Terms: minoaroutes.gr/booking-terms
- Legal Notice (Imprint): minoaroutes.gr/imprint