How do I book a transfer?

Step-by-step guide to booking a private transfer.

  1. 1Go to the Transfers page and enter your pick-up location, destination, date, and time.
  2. 2Choose a vehicle type — Sedan (up to 4 passengers) or Minivan (up to 8 passengers).
  3. 3Review the price, luggage limits, and transfer details.
  4. 4Enter your contact details: full name, email, phone number. If your pick-up is from the airport, add your flight number.
  5. 5Proceed to secure payment via Viva.com.
  6. 6Receive your booking confirmation by email and, optionally, via WhatsApp.

Booking hours

Transfers can be booked 24 hours a day. However, transfers can only be scheduled between 10:00 and 21:00 (Athens time). Bookings must be made at least 2 hours in advance during this window.

Example: If it is 10:45, the earliest you can book a transfer is for 12:45 the same day.

What routes are available?

  • Pick-up and destination both within the Heraklion region
  • Heraklion to any other region of Crete (Chania, Rethymno, Lasithi), and vice versa

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Updated March 2026